Arctic Warriors - Cold Plunge Therapy logo
Arctic Warriors - Cold Plunge Therapy logo

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Warranty, Refunds & Returns

Find out what’s covered under warranty, how to get a repair or replacement, and how to return your unit if needed. We’ll guide you through refunds, exchanges, and getting help with any damaged or missing parts.

Warranty Policy

WARRANTY. Our commitment to quality extends beyond the trial period with a 1-Year Warranty on all ice bath chillers. This warranty covers defects or malfunctions. If your chiller encounters any such issues within a year from the purchase date, we wil

How do I make a return?

At Arctic Warriors, we not only stand behind the quality and performance of our ice bath & water chillers but also prioritize your peace of mind through our 100-day Trial and 1-Year Warranty programs. 100-Day Trial. We're confident in the transformat

How do I cancel my order?

If you decide to cancel after placing your order, you will face a 5% cancellation fee (8% if processed via TrueMed and 9% if processed by Affirm), due to payment provider fees & taxes on the transaction. Once the Shipped/Fulfilled stage is reached, c