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Chiller Not Turning OnUpdated 7 days ago

If your chiller will not turn on, does not power up, or loses power suddenly, there are several common causes. Most issues are related to power supply, outlet problems, or basic safety features. This guide will help you identify the cause and get your chiller running again.

1. Make Sure the Chiller Is Plugged In Securely

This may seem simple, but loose plugs are one of the most common reasons a chiller will not turn on.

Check the following

  • The power cord is fully inserted
  • The outlet is firmly holding the plug
  • There is no wiggle or looseness
  • The cord is not damaged or bent sharply

If the plug feels loose, try a different outlet.

2. Test the Power Outlet

The outlet may not be supplying power.

Test it by

  • Plugging in another appliance
  • Using a different outlet on a separate circuit
  • Avoiding power strips or extension cords

If another device does not work in the same outlet, the issue is the power source.

3. Check for Tripped Breakers or GFCI Outlets

Cold plunge chillers draw enough power to trip a breaker if the circuit is overloaded.

Check

  • Your home’s main electrical panel
  • Any tripped GFCI outlets nearby
  • Bathroom, basement, or garage GFCI resets

Reset the breaker or GFCI outlet if needed.

4. Make Sure the Power Button Is Fully Pressed

Some models require a firm press or a slight hold to activate.

Press the button again and watch for the display or fan noise.

5. Inspect the Power Cord for Damage

If the cord has

  • cuts
  • fraying
  • burn marks
  • exposed wiring

Do not use the unit. A damaged cord must be repaired or replaced for safety.

6. Check for Overheating or Auto Safety Shutoff

Your chiller may have a safety feature that prevents it from running if

  • the ventilation area is blocked
  • the unit overheats
  • it has been running for long periods

Steps to reset

  1. Turn off the chiller
  2. Unplug it
  3. Wait one to two minutes
  4. Plug it back in
  5. Turn it on again

Make sure the chiller has open air on all sides before restarting.

7. Inspect the Ventilation Area

If the chiller cannot release hot air, it may shut off for protection.

Make sure

  • nothing is blocking the vents
  • the unit has clearance on all sides
  • the chiller is not placed inside a cabinet or corner
  • dust has not collected on the vent screens

Good airflow helps the chiller start and run correctly.

8. Confirm That the Controller Is Not Damaged

If the control panel is unresponsive

  • check for moisture
  • check for cracks
  • press each button to test responsiveness

If the display is blank or flickering, there may be an internal wiring issue.

9. Inspect the Fuse (For 0.5 Version 1 units only)

Some chillers use a small internal fuse.
If the fuse is blown, the chiller will not power on.

Do not open the chiller unless your model allows user access.
If you suspect a blown fuse, contact support.

10. Avoid Power Strips and Extension Cords

These can cause power drops that prevent the chiller from turning on.

Always plug the chiller directly into a grounded wall outlet.

11. Try a Full System Reset

If none of the above works, do a full reset.

Steps

  1. Turn off the chiller
  2. Unplug it
  3. Wait two minutes
  4. Plug it into a different outlet
  5. Press the power button again

A fresh connection often solves minor electrical glitches.

When to Contact Support

Contact our support team if

  • the chiller still does not turn on
  • the display does not light up
  • the fuse may be damaged
  • the unit shuts off immediately after turning on
  • the chiller runs only intermittently
  • unusual noises occur when attempting to start

We are here to help.

Email: [email protected]

Phone: (386) 388-6867

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