WiFi Range TipsUpdated 14 hours ago

A stable WiFi connection is important for app control, temperature monitoring, and scheduling. If your chiller connects to the app but disconnects often, responds slowly, or fails to stay online, WiFi range or signal strength is usually the cause. This guide explains how to improve WiFi stability and maintain a reliable connection.

1. Keep the Chiller Within Router Range

Your chiller must be within reliable WiFi range to maintain a stable connection.

For best results

• place the chiller within 30 to 50 feet of the router
• reduce the number of walls between the router and the chiller
• avoid placing the chiller too far from the WiFi source

Long distances weaken the signal and cause disconnections.

2. Use a 2.4 GHz WiFi Network

The chiller supports 2.4 GHz WiFi only.

Make sure

• your router broadcasts a 2.4 GHz network
• your phone is connected to the same 2.4 GHz network during setup
• you do not attempt to connect using 5 GHz

2.4 GHz offers better range and wall penetration, which improves stability.

3. Use a Strong 2.4 GHz Signal

The chiller connects using 2.4 GHz WiFi only.

2.4 GHz

• has longer range than 5 GHz

• penetrates walls better

• is more reliable for outdoor or garage setups

Make sure your router’s 2.4 GHz network is enabled and stable.

4. Keep the Chiller Away From Electrical Interference

Electrical equipment can interfere with WiFi signals.

Avoid placing the chiller near

• large motors
• electrical panels
• power generators
• other high powered appliances

Interference can cause slow response or frequent disconnects.

5. Place the Router in an Open Area

Router placement affects signal strength throughout your space.

For stronger coverage

• place the router in an open area
• avoid closets or enclosed cabinets
• position it higher off the floor if possible

Good router placement improves overall WiFi performance.

6. Use a WiFi Extender if Needed

If the chiller is far from your router, a WiFi extender can help.

A WiFi extender

• boosts signal strength
• improves stability
• reduces connection drops

Place the extender between the router and the chiller for best results.

7. Avoid Mobile Hotspots When Possible

Mobile hotspots are often unstable for continuous device connections.

If you must use a hotspot

• keep the hotspot device close to the chiller
• ensure it uses 2.4 GHz
• disable battery saving modes

A home WiFi router is recommended for best performance.

8. Restart the Router and Chiller Occasionally

Simple resets can improve connectivity.

To refresh the connection

• restart your router
• unplug the chiller
• wait one to two minutes
• plug the chiller back in
• reconnect in the app if needed

This clears temporary network issues.

9. Check Signal Strength Before Pairing

Before setup, confirm that your phone shows a strong WiFi signal in the chiller’s location.

If your phone has weak signal there, the chiller will likely struggle as well.

When to Contact Support

Contact our support team if

• the chiller connects but disconnects frequently
• the app shows the device as offline often
• connection fails despite strong WiFi signal
• you are unsure about router compatibility

We are happy to help.

Email: [email protected]
Phone: (386) 388-6867

Summary

WiFi connection issues are usually caused by

• long distance from the router
• incorrect network type
• physical obstructions
• electrical interference
• weak signal strength

Using a 2.4 GHz network, improving placement, and adding a WiFi extender when needed will keep your chiller reliably connected.