Delayed Delivery (What Happens Next)Updated 13 hours ago

If your order has not arrived within the expected timeframe, it may be delayed due to shipping volume, carrier issues, customs, or other unforeseen circumstances. This guide explains what to expect, when to check for updates, and how we handle delayed deliveries.

1. Check Your Tracking Information First

After your order ships, you receive an email with your tracking details.
Use the tracking number to monitor your package’s progress through the carrier website.

Tracking helps you determine

• where the order is in transit
• expected delivery dates
• any reported delays from the carrier

If you misplaced your email, you can also check your order status on our website using your order number.

2. Standard Delivery Timeframes

For orders within the USA and Canada, delivery typically arrives within 7 to 14 business days from dispatch. Arctic Warriors Shipping Policy

Orders are processed and dispatched within 2 to 5 business days after the order is placed. Arctic Warriors Shipping Policy

These timelines refer to business days only, not weekends or holidays.

3. What Causes Delivery Delays

While most orders arrive on time, occasional delays can occur because of

• Carrier network congestion
• Inclement weather
• Customs inspections
• High order volume during sales or holidays

These events are outside of our direct control but may affect transit times.

4. Delays Still Within Normal Range

If your order is still moving and the tracking status shows progress, the package may be delayed but not lost.
In many cases, carriers update the tracking with the next expected delivery date.

If the tracking information is still moving, no action may be required at this stage.

5. Orders Sent in Separate Packages

Products such as chillers, tubs, and accessories may ship in separate packages.
It is possible for part of your order to arrive before other items without indicating a problem. Arctic Warriors Shipping Policy

Check each tracking number individually because carriers may deliver packages at different times.

6. When an Order Is Considered Lost

If your order has not arrived within 60 days of the shipping date, the package may be considered lost in transit under our policy. Arctic Warriors Shipping Policy

In this situation, you are eligible for

• a full refund, or
• a replacement shipment

You can choose whichever option works best for you.

7. What You Should Do Now

If your delivery is delayed beyond the normal timeframe:

• check your tracking information
• make sure the shipping address was entered correctly
• allow extra time during busy seasons
• contact your local carrier with the tracking number

If the tracking shows no movement for an extended period, move on to the next step.

8. Contact Support for Help

If your order has not arrived within 60 days or you see a problem with tracking, reach out to us. We can investigate with the carrier and help resolve the delay.

Email: [email protected]
Phone: (386) 388-6867

When contacting support, please include

• your order number
• any tracking details
• the delivery address used

This helps us assist you more efficiently.

Summary

Delivery delays can happen from time to time due to carrier, weather, customs, or high-volume conditions. Most orders arrive within the standard timeframe, but if your package has not shown progress or has been delayed beyond 60 days, you may request a replacement or refund. Tracking information is your first resource, and our support team is available to assist you at every step. Arctic Warriors Shipping Policy